For purposes of this subsection, a Uniform Time Standards Manual is a document created by a franchisor that establishes the time allowances for the diagnosis and performance of warranty work and service.__The allowances must be reasonable and adequate for the work and service to be performed.__Each franchisor must have a reasonable and fair process that allows a franchisee to request a modification or adjustment of a standard or standards included in such a manual.

SUMMARY

The bill permits a motor vehicle franchisor and a dealer to enter into an agreement for the reimbursement of warranty repairs if a majority of a motor vehicle franchisor's state dealers agree. Motor vehicle franchisors will certify to the Secretary of State that a majority of their dealers participate under the agreement and that costs recovered are only those permitted by the agreement.