| 4.__Complaints.__A person may file a complaint with the |
| commissioner seeking disciplinary action against a legal document |
| technician or a person who practices as a legal document |
| technician without a license under this chapter concerning a |
| violation of this chapter or rules adopted by the department.__A |
| complaint must be in writing. If the commissioner determines that |
| the complaint alleges facts that, if true, would require |
| suspension, revocation or refusal for renewal of the license or |
| other disciplinary action of a legal document technician, the |
| commissioner or the commissioner's designee may conduct a hearing |
| pursuant to Title 5, chapter 375, subchapter IV. If the |
| commissioner determines that a complaint does not state facts |
| that warrant disciplinary action, the complaint may be dismissed. |