Sec. 1. 25 MRSA §2935 is enacted to read:

§2935.__Emergency medical dispatch personnel

1.__Definitions.__As used in this section, unless the context otherwise indicates, the following terms have the following meanings.

A.__"Board" means the Emergency Medical Services Board established under Title 32, section 88.

B.__"Emergency medical dispatch services" means the provision of any of the following services in the context of an emergency call made to the E-9-1-1 system:

(1)__Reception, evaluation or processing of calls;

(2)__Provision of dispatch life support;

(3)__Management of requests for emergency medical assistance; and

(4)__Evaluation or improvement of the emergency medical dispatch process, including identifying the nature of an emergency request, prioritizing the severity of a request, dispatching necessary resources, providing medical aid and safety instructions to the caller and coordinating the responding resources as needed.

C.__"Emergency medical dispatcher" means a person who provides emergency medical dispatch services.

D.__"Emergency medical dispatch agency" means any person, business, organization or government agency that employs or supervises emergency medical dispatchers.

E.__"Emergency Medical Dispatch Priority Reference System" means a system approved by the bureau and the board that includes:

(1)__A protocol for emergency medical dispatcher response to calls;

(2)__A continuous quality improvement program that measures compliance with the protocol through ongoing random case review of each emergency medical dispatcher; and