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the operation of any license for the purpose of certifying the | | revenue thereof, receiving complaints from the public relating to | | the conduct of licensees, examining records of revenues and | | procedures, enforcing the provisions of this chapter and the rules | | adopted pursuant to this chapter and conducting periodic reviews of | | licenses for the purpose of evaluating current or suggested | | provisions of this chapter and the rules adopted pursuant to this | | chapter. |
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| | | ENFORCEMENT AND PENALTIES |
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| | | §1051.__Disciplinary sanctions |
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| | | 1.__Disciplinary proceedings and sanctions.__The department or | | its designee shall investigate a complaint on its own motion at | | the request of the board or upon receipt of a written complaint | | filed with the board or the department regarding noncompliance | | with or violation of this chapter or of any rules adopted by the | | board.__The board or its designee may subpoena witnesses, records | | and documents, including records and documents maintained by any | | gambling services vendor or nongambling services vendor in | | contract, cooperation or consort with a licensee, in any | | investigation or hearing it conducts. |
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| | | 2.__Notice of complaint or violation and request for hearing.__ | | Following investigation by the department or its designee, the | | director may file a notice of complaint and request for hearing | | with the board or may serve the licensee with notice of violation | | and proposed sanction and opportunity to request a hearing. |
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| | | 3.__Further action.__If the board or its designee finds after | | notice pursuant to subsection 2 that the factual basis of the | | complaint is true and is of sufficient gravity to warrant further | | action, it may take any of the following actions. |
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| | | A. The board or its designee may enter into a consent | | agreement with the consent of the licensee that establishes | | the period and terms of probation necessary to protect the | | public health and safety and to rehabilitate or educate the | | licensee. A consent agreement may be used to terminate a | | complaint investigation if a consent agreement is entered | | into by the board, the licensee and the Attorney General. |
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| | | B. If a licensee voluntarily surrenders a license, the board or | | its designee may negotiate stipulations necessary to ensure | | protection of the public health and safety and the rehabilitation | | or | | education of the licensee. These |
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