certainty whether one is engaged in a mediation or some other |
dispute resolution or prevention process that employs mediation |
and related principles. See, e.g., Ellen J. Waxman & Howard |
Gadlin, Ombudsmen: A Buffer Between Institutions, Individuals, 4 |
Disp. Resol. Mag. 21 (Summer 1998) (describing functions of |
ombuds, which can at times include mediation concepts and |
skills); Janice Fleischer & Zena Zumeta, Group Facilitation: A |
Way to Address Problems Collaboratively, 4 Disp. Resol. Mag.. 4 |
(Summer 1998) (comparing post-dispute mediation with pre-dispute |
facilitation); Lindsay "Peter" White, Partnering: Agreeing to |
Work Together on Problems, 4 Disp. Resol. Mag. 18 (Summer 1998) |
(describing a common collaborative problem solving technique |
used in the construction industry). This problem is exacerbated |
by the fact that unlike other professionals - such as doctors, |
lawyers, and social workers - mediators are not licensed and the |
process they conduct is informal. If the intent to mediate is |
not clear, even a casual discussion over a backyard fence might |
later be deemed to have been a mediation, unfairly surprising |
those involved and frustrating the reasonable expectations of |
the parties. The first triggering mechanism, Section 3(a)(1), |
subject to exceptions provided in 3(b), covers those situations |
in which mediation parties are either required to mediate or |
referred to mediation by governmental institutions or by an |
arbitrator. Administrative agencies include those public |
agencies with the authority to prescribe rules and regulations |
to administer a statute, as well as the authority to adjudicate |
matters arising under such a statute. They include agricultural |
departments, child protective services, civil rights commissions |
and worker's compensation boards, to name only a few. Through |
this triggering mechanism, the formal court-referred mediation |
that many people associate with mediation is clearly covered by |
the Act. |